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Why Should I Become a Member?You need to be a member of the site to see and examine the dimensions and size details of the products on our site and create an order and get a price quote.
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How do I become a member of the site?To become a member of our website www.megaguld.com, please click on the "Member Login" button on the top right of the home page. You can complete your membership by filling in your Name, Surname, E-mail, and Password information in the form on the "Register" screen.
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Is Membership Required for Order and Price Quotation?To place an order, you can sign up on our site and complete the registration process, and then add the product you want to buy to your cart and perform the "order and price offer" process.
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What Should I Do to Create an Order and Get a Quote?You can start shopping on the site by entering your e-mail address and membership password that you have determined as the member user name, If you are not a member, you can sign up by filling out the membership form that opens when you click the ‘member login’ button. While shopping, you can add your products to your cart by specifying the color / size / quantity and setting information of the products you have selected on the product screen, and using the ADD TO CART button. When you add products to your cart; your page will not redirect to your CART. If you do not want to add another product to your cart and get an order and price quote, you can go to your cart by clicking the "My Cart" button in the upper right corner of the page. You can change the quantity of your product, see the details of your orders in your chart, or update your chart from the quantity section on your chart page. Use the Create Order & Get Quote button to order products or get a price quote. At the stage of order creation, first, fill in the "Shipping Information" completely. This information will be reserved in your customer profile to be used in your future orders. You can update, add or delete this information at any time. In the next step, click on the “Review and complete the order” step. Finally, click the "Complete Order" button.
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How Does Post-Order Customer Support Work?After your order is received, our Export and Marketing Department make a price offer according to the dimensions and details of the products related to your order. A price offer will be sent to you via e-mail and telephone (Whatsapp). If you accept the offer offered to you, payment channels will be sent to you. When the payment for your order is received, the ordered products begin to be prepared. Your prepared products are delivered to DHL Cargo company to be delivered to you with an Invoice, Export Document (Bill of Lading), and Product Certificate Documents You can follow the cargo tracking code and process from the profile page of my orders on our website www.megaguld.com.
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When will my order be shipped and when will it reach me?On our Mega Guld site, your orders are delivered to your address by DHL Cargo or you can come to our store and receive them by hand. The products in your cart are on average depending on the supply time Shipped within a ........ workdays. All shipped items will arrive within ...-…workdays, depending on your location. Any customs clearance fees and taxes that may occur on the buyer's part during the export process belong to the buyer.
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How Can I Track My Orders?A detailed breakdown of completed orders will be displayed in the order tracking section. You can view the detailed breakdown of your order by clicking on the order number. When you click on the "My Account" link in the upper right corner of the page, you can track your past orders from the control panel screen.
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What is the Meaning of Phrases such as "Processing" in the Order Status?You will see notes indicating the status of your orders on each line. The description of these order statuses is as follows: Processing: Your order is in the supply stage, on average, it will be prepared and departed in …-… days Shipped: Your order has been shipped. When you click on your orders where you see this phrase, you can access the cargo information of your order by clicking on the "CARGO TRACKING" link written in red in the order detail. Cargo tracking numbers are updated 4-6 hours after departure, so even if you click on the CARGO TRACKING link in your orders, you may not see your cargo information immediately. Cancelled: Your order may have been canceled due to a collection or supply problem or payment problem You can contact us through the Customer Support Team numbers and get detailed information about your orders. Customer Support Line: +90 850 888 70 67 Whatsapp Support Line: +90546 454 02 60 Customer Support Email: info@megaguld.com
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Why Should I Become a Member?You need to be a member of the site to see and examine the dimensions and size details of the products on our site and create an order and get a price quote.
-
How do I become a member of the site?To become a member of our website www.megaguld.com, please click on the "Member Login" button on the top right of the home page. You can complete your membership by filling in your Name, Surname, E-mail, and Password information in the form on the "Register" screen.
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Is Membership Required for Order and Price Quotation?To place an order, you can sign up on our site and complete the registration process, and then add the product you want to buy to your cart and perform the "order and price offer" process.
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What Should I Do to Create an Order and Get a Quote?You can start shopping on the site by entering your e-mail address and membership password that