
REPAIRS & AFTER-SALES SERVICES
Mega Guld provides jewelry repair, maintenance, and after-sales technical support services for jewelry brands and professional jewelry businesses. We offer professional workshop support to help businesses handle repair and maintenance requests from their own customers.
B2B Jewelry Repair Support
This service is designed for jewelry brands, retail chains, jewelers, online jewelry retailers, and professional jewelry businesses.
Mega Guld provides technical workshop support for both one-time and ongoing jewelry repair and maintenance requirements.
Ring Resizing & Adjustments
Mega Guld provides ring enlargement and reduction services.
The appropriate resizing procedure is determined based on the ring's width, design, stone placement, and technical specifications.
Stone Setting, Replacement & Prong Repairs
Our services include stone setting, replacement of missing or damaged stones, and repairs to broken stone-setting prongs.
The appropriate procedure is determined after assessing the stone type, dimensions, and condition of the setting. Replacement stones are also sourced when required.
Jewelry Repairs & Component Replacement
Mega Guld provides repair services for jewelry affected by general wear and tear or requiring component replacement.
Services include adding or replacing necklace jump rings and replacing earring backs. The scope of each repair is determined according to the item's construction and technical specifications.
Polishing, Refinishing & Rhodium Plating
We provide polishing, refinishing, and rhodium plating services to restore and enhance the appearance of jewelry.
The appropriate treatment is determined based on the item's material and existing surface condition.
B2B Service Evaluation & Repair Approval
Mega Guld reviews corporate repair and maintenance inquiries by assessing each company's business activities and service requirements.
Eligible businesses receive a relevant service price list or quotation. Repair work is carried out following technical assessment and client approval.
For corporate partnerships, customer communication and service coordination arrangements are determined according to the terms of the agreement.
REPAIR & AFTER-SALES SERVICE INQUIRIES
To inquire about our B2B jewelry repair and maintenance services or request a service price list, please contact us directly by email.
Please include the following information in your inquiry:
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Company Information: Company name, business activities, business address, and website (if available).
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Contact Information: Contact person's name, email address, and telephone number.
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Service Requirements: Required repair and maintenance services and estimated number of items.
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Product Information: Product descriptions and photographs (if available) for inquiries involving specific jewelry items.
After reviewing your inquiry, Mega Guld will provide the relevant service price list or quotation if your business is approved.
Shipping & Responsibility Terms
Product acceptance, shipping, and return arrangements for items submitted for repair are confirmed with the client before services begin.
All shipping costs for sending jewelry to Mega Guld and returning repaired items to the client are the client's responsibility. Shipping insurance and liability for loss or damage during transit are determined in accordance with the applicable shipping terms and business partnership agreement.
All jewelry items must be securely packaged to ensure safe transportation.
Please do not ship any items before receiving shipping instructions.
Email: info@megaguld.com
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